Intern, Customer Care

The Kallang is looking for Interns to support the Customer Care team.

• Attend to enquiries and feedback received in person and via telephone calls and emails promptly and professionally
• Record and manage Customer Care issues and Lost & Found reports in the CRM system according to the established criteria and guidelines
• Maintain secured custody of found property
• Update and maintain notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information
• Assist customers on facility bookings, programme registrations and handle over-the-counter payment collections
• Perform daily settlements and financial reconciliations for revenue submissions
• Identify improvements and propose recommendations to address operational challenges
• Opportunities to work across the various venues of Singapore Sports Hub

• Have a genuine passion for customer satisfaction
• Good communication skills
• Ability to work well in a team
• Pro-active, self-motivated and keen learner

Interested applicants, please send in your latest resume with your passport size photo indicating your current and expected salaries as well as your notice period to: [email protected]